Inc/ex VAT

Delivery

Delivery

If your order is received before 3pm Mon-Fri we aim to dispatch the same day. Our typical delivery for in stock items is 1 to 3 business days. On rare occasions we may need to supply you direct from a manufacturer, the delivery is typically  up to 5 business days. All deliveries on orders over £150 qualify for free shipping. Orders below £150 are delivered by UK Mail for £4.95 (excl VAT). We do not currently ship outside of the UK.

 

Returns

If you change your mind about a product when you receive it you must inform us and return the order within 14 days of delivery for a refund.

It is your responsibility to ensure that returned goods reach us in ‘as delivered’ condition. Any items not received in their original packaging are not saleable and therefore not refundable.

For returns, please request a returns form HERE

 

Faulty Goods

We will refund the cost of the goods and the cost of you returning the items to us if we deem the goods are faulty.

Please request a returns form HERE for further instructions.

 

All returns are tested and if the item proves not to be faulty when tested then only the product value will be refunded.

For large deliveries or pallet deliveries, please be aware that the return costs will be considerably higher than you are charged for delivery.